Telecommunications and Network Reference Books, Textbooks and TCO Certification Study Guides
Telecom Reference Books available:
TCO Certification Study Guides available:
CTNS Study Guide
CWA Study Guide
CVA Study Guide
CTA Study Guide
CTNS Study Guide
CWA Study Guide
CVA Study Guide
CTA Study Guide
Packed with information, authoritative, up to date, covering all major topics - and written in plain English - Telecom 101 is also an invaluable textbook and day-to-day reference on telecom.
Totally up to date, the new Sixth Edition of Telecom 101 is the materials from Teracom’s famous Course 101 Broadband, Telecom, Datacom and Networking for Non-Engineers augmented with additional topics.
Printed in color in a user-friendly 7 x 10" softcover - or eBook - Telecom 101 brings you in one volume consistency, completeness and unbeatable value. Up to date for the 2020s!
Telecom 101 also serves as a study guide for the Telecommunications Certification Organization TCO Certified Telecommunications Analyst (CTA) telecommunications certification, covering all material required for the CTA Certification Exam except the security module.
ISBN 9781894887113 (softcover)
ISBN 9781894887120 (hardcover)
ISBN 9781894887137 (eBook)
Free Sample Chapters on Amazon
★★★★★ Best Book on the Market for Telecom, 6 stars
By Amazon Customer on August 6, 2017
Format: Paperback | Verified Purchase
This is by far and away the best book for someone in the telecom field who works with these products on a daily basis. There is no other book that I have found that addresses these concepts in a clear and relevant manner. I work for AT&T and trust me, this book is on point.
It is also meaningful for someone interested in learning about telecom. The author starts the book by providing an overview of telecom and how it relates to modern technologies in use today.
Not only is the information extremely relevant and well written, the author is humorous and uses great real world examples to validate his points. A must read!!
By Boruch T. on July 26, 2016
Format: Kindle Edition | Verified Purchase
It's an EXCEPTIONAL book. it explains EVERYTHING in Telecom in such plain easy to understand English. From Binary codes to how carriers perform COS and QOS by MPLS everything was explained thoroughly and easy language. Its a must for anybody that plans on dealing with telecom.
Wireless 101 delivers the core technical knowledge needed by anyone serious in the wireless business today. A great deal of Wireless 101 is devoted to mobile communications, because one of the great things about wireless is you can move around while communicating, and people are willing to pay cold hard cash for it.
If you added up all of the industry associated with mobile communications: everything from selling handsets and providing customer service, all of the people who work for the carrier, the trucks they buy, people getting jobs as riggers installing equipment on towers, the insurance they have to pay for – the mobile communications industry shows up as part of the gross domestic product of every country in the world.
Bluetooth and Wi-Fi are now an indispensable part of everyday life including in-building Internet access and connecting your phone to your car as soon as you get close to it.
In July 2023, Starlink was delivering download rates bursting up towards 100 Mb/s to remote areas for $140 per month. This brings Broadband To The Remote Masses in one fell swoop, and will surely boost the quality of life and economic activity worldwide. So that’s covered too.
Part 1: Wireless Fundamentals
The first part of Wireless 101 is Wireless Fundamentals, five chapters that set the foundation, with radio fundamentals and spectrum, how modems are used to move bits, and radio penetration, propagation and fading.
Part 2: Mobile Communications
The second part of Wireless 101 is Mobile Communications, fourteen chapters on mobility and mobile communications from A-Z, beginning with the ideas of cellular radio, handoffs, how PSTN phone calls (“Voice minutes”) are implemented, and how Mobile Internet (“Data plan”) is implemented. We’ll explain the technologies: FDMA, TDMA, CDMA, OFDMA, the generations, and LTE and 5G New Radio, including millimeter-wave Ultra Broadband and low-bit-rate 5G services for IoT.
Part 3: Fixed Wireless
In the third part of Wireless 101, we’ll cover other radio systems, primarily fixed wireless, where the question of continuous communications while driving down the highway doesn’t come into play so much. We’ll cover Wi-Fi: wireless LANs, standards and security, Bluetooth, broadband wireless home Internet, point-to-point, Low-Power Wide-Area Networks, and finish with satellite communications and Starlink.
7" x 10" hardcover, softcover, and eBook • 138 pages • publication year 2022
ISBN 9781894887175 (softcover) ISBN 9781894887182 (hardcover) ISBN 9781894887199 (eBook)
Chapter 1
Wireless Fundamentals
1 Introduction to CWA
2 Radio
2.1 Definition of "Radio"
2.2 Applications for Radio
2.3 Representing Information Using Radio
3 Wireless Spectrum and Radio Bands
3.1 The Need for Regulation
3.2 Spectrum
3.2.1 Capacity vs. Performance Tradeoff
3.3 Frequency Bands
3.3.1 Broadcast Television
3.3.2 Re-purposing of Broadcast Television Spectrum
3.3.3 Two-Way Radio: FDD or TDD
3.3.4 600 MHz Band
3.3.5 700 MHz Band
3.3.6 800, 900, 1800 and 1900 MHz bands
3.3.7 Unlicensed Bands
3.3.8 2.5 GHz Band
3.3.9 3.5 GHz Band
3.3.10 3.7 GHz C-Band 5G
3.3.11 Millimeter-Wave Bands
4 Analog Radio
4.1 Definition of Analog
4.2 Carrier Frequency for Radio
4.3 AM, FM and PM
5 Digital Radio: Modems
5.1 Amplitude Shift Keying
5.2 Frequency Shift Keying
5.3 Phase Shift Keying
5.4 Baud Rate
5.5 More Signals = More Bits
5.6 QPSK: 2 Bits per Signal
5.7 QAM
5.8 Limits
5.9 Summary
6 Propagation, Penetration and Fading
6.1 Propagation
6.2 Omni Antennas
6.3 Directional Antennas and Sectorization
6.4 Attenuation and Carrier-to-Noise Ratio
6.5 Fading
6.6 Interference
Chapter 2
Mobile Communications
1 Mobile Network Components and Operation
1.1 Mobile Network and Mobility
1.2 Handset, SIM Card and IMSI
1.3 Airlink, Base Station, Towers and Cells
1.4 Mobile Telephone Switching Office
1.5 Backhaul and Network Connections
1.6 Incoming Call and Paging
1.7 Mobility and Handoffs
2 Cellular Principles
2.1 Coverage, Capacity and Mobility Requirements
2.2 First Generation
2.3 Cellular Design to Meet the Coverage Objective
2.4 Frequency Re-use
2.5 Handoffs
3 1G: Analog Frequency-Division Multiple Access
3.1 AMPS, NMT and TACS
3.2 Frequency-Division Multiplexing
3.3 Frequency Re-Use
3.4 Analog FM
3.5 Difficulties
3.5.1 Eavesdropping
3.5.2 Modem Disconnect During Handoff
3.5.3 Low Capacity
4 Second Generation: Digital
4.1 Spectrum
4.2 Incompatible Spectrum-Sharing Technologies
4.2.1 CDMA: IS-95
4.2.2 TDMA: IS-136
4.2.3 GSM
5 PSTN Calls Using the Native Phone App: "Voice Minutes"
5.1 Voice Communication End to End
5.2 Coding
6 Mobile Internet: "Data Plan"
6.1 "Data" is Internet Traffic
6.2 Using the Built-in Modem
6.3 Tethered Modem
6.4 Wi-Fi and Bluetooth Links
6.5 Smartphones
6.6 Data Plans
6.7 Converged Communications + Converged Device Achieved
7 Mobile Network Operators, MVNOs & Roaming
7.1 Mobile Network Operator
7.2 Mobile Virtual Network Operator
7.3 Roaming
8 TDMA (IS-136) Time-Division Multiple Access
8.1 TDMA
8.2 IS-136 and D-AMPS
8.3 Capacity Increase
8.4 Inefficiency
9 TDMA (GSM)
9.1 Spectrum-Sharing Method
9.2 Inefficiency
9.3 Data, GPRS and EDGE
9.4 Terminology: Misuse of the Term "GSM Phone"
10 CDMA Code-Division Multiple Access
10.1 Carriers
10.2 Codes
10.3 Forward Error Correction
10.4 Variable-Rate Coding
10.5 Packetized Voice and Data
10.6 Qualcomm, IS-95A and IS-95B
11 Spread Spectrum
11.1 Chips and Chipping Rate
11.2 Spreading
11.3 Direct Sequence vs. Frequency Hopping Spread Spectrum
11.4 Error Correction
11.5 Rake Filters and Multipath
12 CDMA Operation and Patents
12.1 Communication via Multiple Base Stations
12.2 Multipath
12.3 Soft Handoffs
12.4 Walsh Codes and Pseudonoise
12.5 Base Station Identification, Short Codes and Timing
12.6 Power Control
12.7 Qualcomm
13 3G: CDMA 1X, UMTS and HSPA
13.1 IMT-2000
13.2 1X
13.3 Data-Optimized Carriers
13.4 Capitulation
14 4G LTE: Mobile Broadband
14.1 Introduction
14.2 LTE for the UTRAN
14.3 Modems, Modulation, and How OFDM Moves 6-Bit Numbers Simultaneously to Different People on the Same Carrier
14.3.1 Modulation
14.3.2 Communicating Six Bits: Sending One of 64 QAM Signals
14.3.3 Baud Rate Equal to Subcarrier Spacing
14.3.4 LTE Specification and OFDMA
14.4 3GPP Releases
14.4.1 The Eventual Pivot To 5G Across the Spectrum
15 Dynamic Assignment of Subcarriers
15.1 1G vs. 4G and 5G
16 5G New Radio: Enhanced Mobile Broadband, IoT Communications
16.1 Introduction
16.2 3GPP Release 15
16.2.1 Immediate Impact Of 5G: More Bits Per Second
16.3 New Spectrum
16.3.1 Millimeter-wave
16.4 5G Design Goals and Use Cases
16.4.1 Enhanced Mobile Broadband
16.4.2 Massive Machine-type Communication
16.4.3 Ultra-Reliable, Low-Latency Communications
17 Spectrum-Sharing Roundup: FDMA, TDMA, CDMA, OFDMA
17.1 FDMA
17.2 TDMA
17.3 CDMA
17.4 OFDM and OFDMA
Chapter 3
Fixed Wireless
1 Infrared
1.1 IrDA
1.2 Wavelength
1.3 Start/Stop/Parity
2 Bluetooth
2.1 Data Rates and Variations
2.2 Frequency-Hopping Spread Spectrum
2.3 Masters and Slaves, Ticks and Slots
2.4 Discovery and Connection
3 Wi-Fi: Wireless LANs
3.1 Access Point and SSID
3.2 Half-Duplex
3.3 802.11 Standards
3.3.1 2.4 GHz Band
3.3.2 5 GHz Band
3.4 Application
4 Wi-Fi Security and WPA2
4.1 Address Filtering
4.2 Eavesdropping
4.3 Airlink Encryption
4.4 WEP and WPA2
4.5 WPA2 Enterprise vs. Personal
4.6 Operation
5 Point-to-Point Microwave
5.1 Frequency Bands
5.2 Fading, Diversity and Error Correction
6 3.5 GHz Broadband Fixed Wireless Internet
6.1 Initial Deployment
6.2 Near-Field Interference
6.3 Subsequent Deployments
7 Low-Power Wide-Area (LPWA) Radio Networks for IoT
7.1 Technologies Deployed by Non-Mobile Network Operators
7.2 Technologies Deployed by Mobile Network Operators
7.3 The 5G Steamroller
8 Satellite Communications
8.1 Introduction
8.2 Geosynchronous Earth Orbit
8.2.1 Path Delay
8.3 Low Earth Orbit
VoIP 101 is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly.
VoIP 101 covers all major topics in Voice over IP – in plain English. From fundamentals to softswitches and SIP trunking, we'll explain the jargon and the technologies, and more importantly, the underlying ideas.
Based on training courses developed, refined and tuned over many years, the selection of material, its order and emphasis in VoIP 101 is proven and field-tested to bring you the knowledge of Voice over IP you need.
Understanding what everything does and how it all works together allows you to be more accurate, eliminates frustration with buzzwords, and gives you confidence to make meaningful contributions.
You have the added advantage of knowing what someone is talking about, even if you're not familiar with the exact details of the variation they're discussing. Don't be the one person in the room who isn't up to speed!
Your employer (or prospective employer) will be interested to hear you have this solid foundation of knowledge that project- and product-specific knowledge can be built on, getting you up to speed quickly… then having the versatility to subsequently work on different projects.
VoIP 101 has six chapters covering all aspects of Voice over IP, including all the different ways VoIP is implemented, how calls are set up with softswitches and SIP, how voice is packetized, the factors affecting sound quality, connecting to carriers and SIP trunking, and network quality with MPLS, Service Level Agreements and Class of Service.
VoIP 101 is intended to be read sequentially, building ideas on top of ideas. The detailed Table of Contents makes it also useful as a day-to-day reference handbook.
Our goal is to explain the big picture, the jargon and buzzwords, and put in place a very solid base of VoIP knowledge spanning fundamentals to the latest technologies and how they are deployed – in plain English.
Let's get started!
7" x 10" hardcover, softcover, and eBook • 148 pages • publication year 2023
ISBN 9781894887915 (softcover) ISBN 9781894887922 (hardcover) ISBN 9781894887939 (eBook)
VoIP 101 consists of six chapters, based on Teracom's proven instructor-led training courses:
1 Fundamentals of Voice over IP
2 VoIP Architectures and Implementation Choices
3 Softswitches, SIP, Call Setup and SIP Trunking
4 Voice Packetization, Codecs and Voice Quality
5 SIP Trunking & Carrier Connections
6 IP Network Quality: CoS, QoS, MPLS and SLAs
You'll gain broad knowledge spanning fundamentals of Voice over IP, VoIP architectures and implementation choices, Call Managers, a.k.a. softswitches, SIP Call Setup and SIP Trunking,the nuts and bolts of VoIP: voice packetization, codecs and voice quality, SIP Trunking and carrier connections, and finishing with IP Network quality: CoS, QoS, SLAs and MPLS.
Chapter 1 Fundamentals of Voice over IP
A complete introduction to everything Voice over IP. You'll learn the fundamental ideas and principles of a VoIP telephone system, the jargon and buzzwords, and how it all works together.
1 Course Introduction
2 VoIP Phones
3 Voice in IP Packets
4 SIP and Soft Switches / SIP Servers / Call Managers
5 Media Servers
6 Gateways
7 VoIP Over LANs and WANs
8 Key VoIP Standards
9 Broadband IP Dial Tone
Chapter 2
VoIP Architectures and Implementation Choices
Next is a comprehensive overview of the many flavors of VoIP, comparing and contrasting the various implementation and architecture choices.
1 Internet Telephony - Computer-Computer VoIP over the Internet
2 Proprietary Internet Telephony Example: Skype
3 VSPs: Internet to Phone
4 VSP: VoIP Phone to PSTN Phone over the Internet e.g. Vonage
5 VoIP Is The New POTS
6 VoIP at Carriers
7 VoIP-Enabled PBX and Migration Options
8 Premise Softswitch: PBX Replacement
9 Cloud Services and Hosted PBX: Softswitch as a Service (SaaS)
10 IP Centrex
11 Asterisk and Open-Source Softswitch Software
12 IP Phone Features and Uses
Chapter 3
Softswitches, SIP and VoIP Call Setup
This chapter is all about SIP, and how it is used to set up phone calls: what SIP is, how it works, jargon like proxy server and location server, how SIP fits in with softswitches and call managers, and trace the establishment of a VoIP phone call using SIP and DNS, step by step.
1 What SIP Is and What It Can Do
2 Relationship to Other Protocols
3 SIP URIs: "Telephone Numbers"
4 Register: Update The Location Database
5 INVITE: "Dialing" and Outbound Proxy
6 Location Service: Finding the Far End
7 The SIP Trapezoid
8 SIP Messages and Session Description Protocol
9 How SIP Relates to Softswitches and Call Managers
Chapter 4
Voice Packetization, Codecs and Voice Quality
The "nuts and bolts" of Voice over IP: how the voice is digitized and coded, time stamps applied with the RTP protocol, and how the result is carried in UDP, IP packets and MAC frames.
1 Voice Packetization
2 Measuring Voice Quality
3 Factors Affecting Voice Quality
4 Codecs and Compression
5 Delay
6 Jitter
7 RTP
8 VoIP Protocol Stack: RTP, UDP, IP, MAC
9 Packet Loss and Sound Samples
10 Tips for Maximizing Voice Quality
Chapter 5
SIP Trunking and Carrier Connections
This chapter is all about connecting to carriers to communicate VoIP phone calls, both carrier-to-carrier connections and business-to-carrier SIP trunking.
1 Carrier-to-Carrier Connection via Tandem Access Trunks
2 Carrier-to-Carrier VoIP Interconnection
3 Session Border Controllers
4 PBX Trunks and Gateways
5 Megaco: Softswitch Controlling the Gateway
6 SIP Trunking
Chapter 6
The last chapter in VoIP 101 focuses on the network service provided by carriers to move VoIP packets, and how network traffic is identified, managed and prioritized, resulting in Class of Service offerings to meet Service Level Agreements.
IP Network Quality: CoS, QoS, MPLS and SLAs
1 Virtual Circuit Technologies
2 MPLS
3 Differentiated Services (Diff-Serv)
4 Meters, Markers, Shapers and Droppers
5 Interworking Diff-Serv and MPLS
6 Using 802.1P for QoS
7 Implementing CoS: Queuing Techniques
This book is the study guide and textbook for the TCO Certified Telecommunications Network Specialist (CTNS) Certification, conforming to the lessons in the eight CTNS courses and their exams:
The selection of material, its order, timing, and explanations are based on Teracom's famous instructor-led seminars: field-tested to deliver the core knowledge needed for today's telecommunications.
Printed in color, the Study Guide contains all of the text and the main graphic from the online course. It is intended to enhance your learning and retention while taking the online courses. It is also useful as a day-to-day reference handbook and glossary. Available in a beautiful hardcover edition.
7" x 10" hardcover, softcover, and eBook • 406 pages • publication year 2021
ISBN 9781894887625 (softcover) ISBN 9781894887656 (hardcover) ISBN 9781894887632 (eBook)
★★★★★ Parallels the Teracom CTNS Course. Highly recommended!
By Amazon Customer Chris on March 19, 2017
Format: Softcover | Verified Purchase
This book parallels the CTNS (Certified Telecommunications Network Specialist) certification offered by https://www.teracomtraining.com/. If you need to know the basics of telecom and IT networking, I highly recommend it!
★★★★★ This is a "must-have" book in every technical library!
By W. Guest. on June 29, 2015
Format: Softcover
This is an excellent overview of Telecom, Datacom, and Networking.
Eric Coll is an articulate, thoughtful technical writer with an obvious mastery of this challenging field, and he brings all his skill to bear in this book.
For such a broad technical coverage, the book avoids skipping over critical points, and provides an in-depth look as appropriate to allow you to put everything into proper perspective, and to relate how each technology works with the others.
There are a number of excellent analogies, some neat history, and overall, a simply excellent structure. Easy to read, memorable, and chock-full of information.
I hesitate to call books brilliant, but this is about as close to that as it comes.
Very, very highly recommended!
The CWA Study Guide is an essential enhancement to the TCO Certified Wireless Analyst Certification Package.
The CWA Study Guide contains detailed notes and graphics corresponding exactly to the CWA lessons. It therefore contains all of the answers to the CWA exam questions!
Having a companion reference textbook avoids the need to take notes, and greatly enhances learning and retention, helping you learn and burn the concepts into the neurons of your brain.
This course book is also a valuable day-to-day reference handbook and glossary on its own, independent of the online courses.
The CWA Certification Package includes three online certification courses and the TCO CWA Certification Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime:
Printed in color, the Study Guide contains detailed text notes plus the main graphic from each lesson in the CWA certification courses.
7" x 10" hardcover, softcover, and eBook • 136 pages • publication year 2022
ISBN 9781894887687 (softcover) ISBN 9781894887854 (hardcover) ISBN 9781894887861 (eBook)
The TCO Certified Wireless Analyst certification courses deliver the core technical knowledge needed by anyone serious in the wireless business today.
With high-quality self-paced courses, you'll gain broad knowledge spanning radio and spectrum fundamentals, digital radio and QAM modems, mobility concepts and network design, radio technologies from AMPS to LTE and 5G's OFDMA, 5G mmWave ultra-broadband, and low power, low bitrate 5G for IoT, Wi-Fi 6 (802.11ax), broadband wireless Internet, point-to-point microwave, Low Earth Orbit satellites and more ... and TCO Certified Wireless Analyst certification to prove it!
Body language conveys a surprisingly large amount of information. Students who find they learn more from a person than from computer-generated images will appreciate that many of the lessons are video, taught to you by our charming and entertaining instructor speaking directly to you via the camera, with bullets and graphics overlaid on-screen.
The detailed text notes in this optional Study Guide are a recommended enhancement to the online courses included in the CWA Certification Package.
The CWA Certification Package includes three online certification courses and the TCO CWA Certification Exam, all with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime.
Course 2231
Wireless Fundamentals
1 Introduction to CWA
2 Radio
2.1 Definition of "Radio"
2.2 Applications for Radio
2.3 Representing Information Using Radio
3 Wireless Spectrum and Radio Bands
3.1 The Need for Regulation
3.2 Spectrum
3.2.1 Capacity vs. Performance Tradeoff
3.3 Frequency Bands
3.3.1 Broadcast Television
3.3.2 Re-purposing of Broadcast Television Spectrum
3.3.3 Two-Way Radio: FDD or TDD
3.3.4 600 MHz Band
3.3.5 700 MHz Band
3.3.6 800, 900, 1800 and 1900 MHz bands
3.3.7 Unlicensed Bands
3.3.8 2.5 GHz Band
3.3.9 3.5 GHz Band
3.3.10 3.7 GHz C-Band 5G
3.3.11 Millimeter-Wave Bands
4 Analog Radio
4.1 Definition of Analog
4.2 Carrier Frequency for Radio
4.3 AM, FM and PM
5 Digital Radio: Modems
5.1 Amplitude Shift Keying
5.2 Frequency Shift Keying
5.3 Phase Shift Keying
5.4 Baud Rate
5.5 More Signals = More Bits
5.6 QPSK: 2 Bits per Signal
5.7 QAM
5.8 Limits
5.9 Summary
6 Propagation, Penetration and Fading
6.1 Propagation
6.2 Omni Antennas
6.3 Directional Antennas and Sectorization
6.4 Attenuation and Carrier-to-Noise Ratio
6.5 Fading
6.6 Interference
Course 2232
Mobile Communications
1 Mobile Network Components and Operation
1.1 Mobile Network and Mobility
1.2 Handset, SIM Card and IMSI
1.3 Airlink, Base Station, Towers and Cells
1.4 Mobile Telephone Switching Office
1.5 Backhaul and Network Connections
1.6 Incoming Call and Paging
1.7 Mobility and Handoffs
2 Cellular Principles
2.1 Coverage, Capacity and Mobility Requirements
2.2 First Generation
2.3 Cellular Design to Meet the Coverage Objective
2.4 Frequency Re-use
2.5 Handoffs
3 1G: Analog Frequency-Division Multiple Access
3.1 AMPS, NMT and TACS
3.2 Frequency-Division Multiplexing
3.3 Frequency Re-Use
3.4 Analog FM
3.5 Difficulties
3.5.1 Eavesdropping
3.5.2 Modem Disconnect During Handoff
3.5.3 Low Capacity
4 Second Generation: Digital
4.1 Spectrum
4.2 Incompatible Spectrum-Sharing Technologies
4.2.1 CDMA: IS-95
4.2.2 TDMA: IS-136
4.2.3 GSM
5 PSTN Calls Using the Native Phone App: "Voice Minutes"
5.1 Voice Communication End to End
5.2 Coding
6 Mobile Internet: "Data Plan"
6.1 "Data" is Internet Traffic
6.2 Using the Built-in Modem
6.3 Tethered Modem
6.4 Wi-Fi and Bluetooth Links
6.5 Smartphones
6.6 Data Plans
6.7 Converged Communications + Converged Device Achieved
7 Mobile Network Operators, MVNOs & Roaming
7.1 Mobile Network Operator
7.2 Mobile Virtual Network Operator
7.3 Roaming
8 TDMA (IS-136) Time-Division Multiple Access
8.1 TDMA
8.2 IS-136 and D-AMPS
8.3 Capacity Increase
8.4 Inefficiency
9 TDMA (GSM)
9.1 Spectrum-Sharing Method
9.2 Inefficiency
9.3 Data, GPRS and EDGE
9.4 Terminology: Misuse of the Term "GSM Phone"
10 CDMA Code-Division Multiple Access
10.1 Carriers
10.2 Codes
10.3 Forward Error Correction
10.4 Variable-Rate Coding
10.5 Packetized Voice and Data
10.6 Qualcomm, IS-95A and IS-95B
11 Spread Spectrum
11.1 Chips and Chipping Rate
11.2 Spreading
11.3 Direct Sequence vs. Frequency Hopping Spread Spectrum
11.4 Error Correction
11.5 Rake Filters and Multipath
12 CDMA Operation and Patents
12.1 Communication via Multiple Base Stations
12.2 Multipath
12.3 Soft Handoffs
12.4 Walsh Codes and Pseudonoise
12.5 Base Station Identification, Short Codes and Timing
12.6 Power Control
12.7 Qualcomm
13 3G: CDMA 1X, UMTS and HSPA
13.1 IMT-2000
13.2 1X
13.3 Data-Optimized Carriers
13.4 Capitulation
14 4G LTE: Mobile Broadband
14.1 Introduction
14.2 LTE for the UTRAN
14.3 Modems, Modulation, and How OFDM Moves 6-Bit Numbers Simultaneously to Different People on the Same Carrier
14.3.1 Modulation
14.3.2 Communicating Six Bits: Sending One of 64 QAM Signals
14.3.3 Baud Rate Equal to Subcarrier Spacing
14.3.4 LTE Specification and OFDMA
14.4 3GPP Releases
14.4.1 The Eventual Pivot To 5G Across the Spectrum
15 Dynamic Assignment of Subcarriers
15.1 1G vs. 4G and 5G
16 5G New Radio: Enhanced Mobile Broadband, IoT Communications
16.1 Introduction
16.2 3GPP Release 15
16.2.1 Immediate Impact Of 5G: More Bits Per Second
16.3 New Spectrum
16.3.1 Millimeter-wave
16.4 5G Design Goals and Use Cases
16.4.1 Enhanced Mobile Broadband
16.4.2 Massive Machine-type Communication
16.4.3 Ultra-Reliable, Low-Latency Communications
17 Spectrum-Sharing Roundup: FDMA, TDMA, CDMA, OFDMA
17.1 FDMA
17.2 TDMA
17.3 CDMA
17.4 OFDM and OFDMA
Course 2233
Fixed Wireless
1 Infrared
1.1 IrDA
1.2 Wavelength
1.3 Start/Stop/Parity
2 Bluetooth
2.1 Data Rates and Variations
2.2 Frequency-Hopping Spread Spectrum
2.3 Masters and Slaves, Ticks and Slots
2.4 Discovery and Connection
3 Wi-Fi: Wireless LANs
3.1 Access Point and SSID
3.2 Half-Duplex
3.3 802.11 Standards
3.3.1 2.4 GHz Band
3.3.2 5 GHz Band
3.4 Application
4 Wi-Fi Security and WPA2
4.1 Address Filtering
4.2 Eavesdropping
4.3 Airlink Encryption
4.4 WEP and WPA2
4.5 WPA2 Enterprise vs. Personal
4.6 Operation
5 Point-to-Point Microwave
5.1 Frequency Bands
5.2 Fading, Diversity and Error Correction
6 3.5 GHz Broadband Fixed Wireless Internet
6.1 Initial Deployment
6.2 Near-Field Interference
6.3 Subsequent Deployments
7 Low-Power Wide-Area (LPWA) Radio Networks for IoT
7.1 Technologies Deployed by Non-Mobile Network Operators
7.2 Technologies Deployed by Mobile Network Operators
7.3 The 5G Steamroller
8 Satellite Communications
8.1 Introduction
8.2 Geosynchronous Earth Orbit
8.2.1 Path Delay
8.3 Low Earth Orbit
CWA Study Guide Hardcover
CWA Study Guide Softcover
CWA Study Guide eBook on Amazon
CWA Study Guide eBook on Google
CWA Study Guide eBook on Apple Books
Download the Course Brochure PDF for the full detailed description
Like all our TCO Study Guides, the CVA Study Guide is an essential enhancement to the online VoIP certification courses in the TCO Certified VoIP Analyst Certification Package.
The CVA Study Guide contains detailed notes and graphics corresponding exactly to the six CVA certification courses. It therefore contains all of the answers to the CVA exam questions!
Having a companion reference textbook avoids the need to take notes, and greatly enhances learning and retention, helping you learn and retain the concepts in the training.
This course book is also a valuable day-to-day reference handbook and glossary on its own, independent of the online courses.
The CVA Certification Package includes six online certification courses and the TCO CVA Certification Exam, both with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime:
Printed in color, the TCO CVA Study Guide contains detailed text notes plus the main graphic from each lesson in the CVA certification courses.
7" x 10" hardcover, softcover, and eBook • 156 pages • publication year 2022
ISBN 9781894887144 (softcover) ISBN 9781894887151 (hardcover) ISBN 9781894887168 (eBook)
The TCO Certified VoIP Analyst certification courses deliver the core technical knowledge needed by anyone serious in the VoIP business today.
With high-quality self-paced courses, you'll gain broad knowledge spanning fundamentals of Voice over IP, VoIP architectures and implementation choices, Call Managers, a.k.a. softswitches, SIP Call Setup and SIP Trunking,the nuts and bolts of VoIP: voice packetization, codecs and voice quality, SIP Trunking and carrier connections, and finishing with IP Network quality: CoS, QoS, MPLS, SLAs ... and TCO Certified VoIP Analyst certification to prove it!
Body language conveys a surprisingly large amount of information. Students who find they learn more from a person than from computer-generated images will appreciate that many of the lessons are video, taught to you by our charming and entertaining instructor speaking directly to you via the camera, with bullets and graphics overlaid on-screen.
The detailed text notes in this optional Study Guide are a recommended enhancement to the online courses included in the CVA Certification Package.
The CVA Certification Package includes six online certification courses and the TCO CVA Certification Exam, all with unlimited repeats – which means guaranteed to pass, and refresh your knowledge anytime.
Course 2221 Fundamentals of Voice over IP
1 Course Introduction
2 VoIP Phones
3 Voice in IP Packets
4 SIP and Soft Switches / SIP Servers / Call Managers
5 Media Servers
6 Gateways
7 VoIP Over LANs and WANs
8 Key VoIP Standards
9 Broadband IP Dial Tone
Course 2222
VoIP Architectures and Implementation Choices
1 Internet Telephony - Computer-Computer VoIP over the Internet
2 Proprietary Internet Telephony Example: Skype
3 VSPs: Internet to Phone
4 VSP: VoIP Phone to PSTN Phone over the Internet e.g. Vonage
5 VoIP Is The New POTS
6 VoIP at Carriers
7 VoIP-Enabled PBX and Migration Options
8 Premise Softswitch: PBX Replacement
9 Cloud Services and Hosted PBX: Softswitch as a Service (SaaS)
10 IP Centrex
11 Asterisk and Open-Source Softswitch Software
12 IP Phone Features and Uses
Course 2223
Softswitches, SIP and VoIP Call Setup
1 What SIP Is and What It Can Do
2 Relationship to Other Protocols
3 SIP URIs: "Telephone Numbers"
4 Register: Update The Location Database
5 INVITE: "Dialing" and Outbound Proxy
6 Location Service: Finding the Far End
7 The SIP Trapezoid
8 SIP Messages and Session Description Protocol
9 How SIP Relates to Softswitches and Call Managers
Course 2224
Voice Packetization, Codecs and Voice Quality
1 Voice Packetization
2 Measuring Voice Quality
3 Factors Affecting Voice Quality
4 Codecs and Compression
5 Delay
6 Jitter
7 RTP
8 VoIP Protocol Stack: RTP, UDP, IP, MAC
9 Packet Loss and Sound Samples
10 Tips for Maximizing Voice Quality
Course 2225
SIP Trunking and Carrier Connections
1 Carrier-to-Carrier Connection via Tandem Access Trunks
2 Carrier-to-Carrier VoIP Interconnection
3 Session Border Controllers
4 PBX Trunks and Gateways
5 Megaco: Softswitch Controlling the Gateway
6 SIP Trunking
Course 2226
IP Network Quality: CoS, QoS, MPLS and SLAs
1 Virtual Circuit Technologies
2 MPLS
3 Differentiated Services (Diff-Serv)
4 Meters, Markers, Shapers and Droppers
5 Interworking Diff-Serv and MPLS
6 Using 802.1P for QoS
7 Implementing CoS: Queuing Techniques
CVA Study Guide Hardcover
CVA Study Guide Softcover
CVA Study Guide eBook on Amazon
CWA Study Guide eBook on Google
CWA Study Guide eBook on Apple Books
Download the Course Brochure PDF for the full detailed description
Join thousands of satisfied customers including the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, CISA, DISA, DoJ NSD, NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies.
Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another... in plain English. Teracom's GSA Contract supplying this training to the US government reflects approved quality and value that you can depend on.
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