The most comprehensive telecommunications training and certification available.
Five internationally-recognized telecommunications and network certifications, a total of twenty‑six full‑length high‑quality online courses, TCO Subject Matter Expert certification, with unlimited repeats and no time limits.
The TCO Certified Telecommunications Subject Matter Expert (CTSME) is the most comprehensive telecom, datacom, networking, wireless, VoIP and SIP training and certification available anywhere.
CTSME includes four TCO Certification Packages: CTNS, CTA, CVA and CWA. Complete each certification at your own pace. Complete all four and you earn CTSME Certification, the ultimate in recognition of telecom knowledge.
Included is a framed hand-signed CTSME Certificate plus a personal Letter of Introduction from the Director of the Institute explaining the very extensive knowledge you have, and inviting the reader to contact Teracom as a reference..
Work at your own pace. There are no time limits or expiration dates. You have unlimited repeats of the courses, and unlimited repeats of exams until you pass.
We are so confident of the quality of the training, it comes with a 30‑day no questions asked 100% money‑back guarantee.
Here's what you get:
And on completion of the four certifications, you earn your CTSME Certification, and receive a framed, hand-signed CTSME Certificate.
CTSME Certification will help demonstrate you have wide-ranging knowledge skills suitable for higher-level analysis, planning and design positions, which typically pay more than programmer jobs.
This knowledge and preparation makes you an ideal candidate to hire or promote, as you will be able to quickly get up to speed for a current project, and be able to work efficiently on subsequent projects... a desirable thought to have in your employer's mind.
All-Access Pass: Online Courses and Certifications
The coursework for CTSME is the set of high-quality broadband, telecommunications, data communications, networking, VoIP, SIP, security and wireless courses for certifications CTA, CVA, CWA and CTNS, totaling 26 courses in all.
You are getting Teracom's full library of online courses, an ideal reference and learning resource for years to come.
With the 30-day 100% money-back guarantee, you have nothing to lose, and a valuable career-enhancing learning asset to gain!
CTSME Certification Content Outline
Click on course names for detailed descriptions and free sample lessons
CTNS Certified Telecommunications Network Specialist
2241 Introduction to Broadband Converged IP Telecom
2206 Wireless Telecommunications
2221 Fundamentals of Voice over IP
2201 The PSTN
2212 The OSI Layers and Protocol Stacks
2211 LANs, VLANs, Wireless and Optical Ethernet
2213 IP Networks, Routers and Addresses
2214 MPLS and Carrier Networks
CTA Certified Telecommunications Analyst
2401 Fundamentals of Telephony and Voice Over IP
2402 Telecom Equipment
2403 The Telecommunications Industry
2404 Digital
2405 Transmission Systems and Fiber Optics
2406 Wireless Telecommunications
2407 Introduction to Datacom and Networking
2408 Data Coding, Frames and Packets
2409 Modems: Representing Bits on Radio and Copper
2410 The Network "Cloud" and Service Implementation
2412 The OSI Layers and Protocol Stacks
2411 LANs, VLANs, Wireless and Optical Ethernet
2413 IP Networks, Routers and Addresses
2414 MPLS and Carrier Networks
2415 The Internet
2416 IP Security
CVA Certified VoIP Analyst
2221 Fundamentals of Voice over IP
2222 VoIP Architectures and Implementation Choices
2223 Softswitches, SIP, Call Setup and SIP Trunking
2224 Voice Packetization, Codecs and Voice Quality
2225 SIP Trunking and Carrier Connections
2226 IP Network Quality: CoS, QoS, MPLS AND SLAs
CWA Certified Wireless Analyst
2231 Wireless Fundamentals
2232 Mobile Communications
2233 Fixed Wireless
Teracom Training Institute is a Certified Training Partner of the Telecommunications Certification Organization , authorized to administer courses and exams for TCO certifications on the myTeracom Learning Management System, and award TCO Certifications.
Certification Packages are high-quality training courses plus TCO Certification at a discounted price.
TCO Certification is proof of your knowledge of telecom, datacom and networking fundamentals, jargon, buzzwords, technologies and solutions.
It's backed up with a Certificate suitable for framing plus - a Teracom exclusive - a personalized Letter of Reference / Letter of Introduction detailing the knowledge your TCO Certification represents and inviting the recipient to contact Teracom for verification. You may list Teracom Training Institute as a reference on your résumé if desired.
The Unlimited Plan gets you unlimited repeats of courses and exams... which means guaranteed to pass if you're willing to learn, jump in and out of courses as needed and refresh your knowledge anytime.
Get started today!
Printed and eBook Certification Study Guides and
Companion Reference Handbook
550 pages • printed in color • 6th edition • published 2022
ISBN 9781894887113 (softcover) • ISBN 9781894887120 (hardcover) • ISBN 9781894887137 (eBook)
Telecommunications • Broadband • Data Communications • Networking • IP • Convergence • Fundamentals • Wireless • Fiber • Data Centers • Cloud • Carriers • Equipment • PSTN • SD-WAN • VoIP • SIP • Ethernet • MPLS
Packed with information, authoritative, covering all major topics - and written in plain English - Telecom 101 is also an invaluable textbook and day-to-day reference on telecom.
Completely updated and revised, the new Sixth Edition of Telecom 101 is the materials from the latest version of Teracom's famous Course 101 Broadband, Telecom, Datacom and Networking for Non-Engineers, plus additional topics and chapters.
In a user-friendly softcover version, printed in color, hardcover, or eBook, Telecom 101 brings you in one volume consistency, completeness and unbeatable value.
Telecom 101 also serves as a study guide for the Telecommunications Certification Organization TCO Certified Telecommunications Analyst (CTA) telecommunications certification, covering all material required for the CTA Certification Exam except the security module.
Ideal for anyone needing a book covering all major topics in telecom, data communications, IP and networking... in plain English. A wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else.
Get a professionally bound printed copy to enhance your learning!
★★★★★ Best Book on the Market for Telecom, 6 stars
Amazon August 6, 2017
Format: Paperback | Verified Purchase
This is by far and away the best book for someone in the telecom field who works with these products on a daily basis. There is no other book that I have found that addresses these concepts in a clear and relevant manner. I work for AT&T and trust me, this book is on point.
It is also meaningful for someone interested in learning about telecom. The author starts the book by providing an overview of telecom and how it relates to modern technologies in use today.
Not only is the information extremely relevant and well written, the author is humorous and uses great real world examples to validate his points. A must read!!
By Boruch T. on July 26, 2016
Format: Kindle Edition | Verified Purchase
It's an EXCEPTIONAL book. it explains EVERYTHING in Telecom in such plain easy to understand English. From Binary codes to how carriers perform COS and QOS by MPLS everything was explained thoroughly and easy language. Its a must for anybody that plans on dealing with telecom.
CTNS Study GuideHigh-Quality Companion Reference Textbook |
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| 7" x 10" hardcover, softcover or eBook • 406 pages | ||||
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| Eight in one! The CTNS study guide contains all of the text and the main graphic from every lesson in all eight CTNS courses. You will learn more, retain more and have a valuable reference book for the future. | ||||
| Get a professionally bound printed copy to enhance your learning! Hardcover or softcover. |
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| also available
as an eBook
on iTunes iBookstore, Google Play Books and Kindle |
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Certified Wireless Analyst (CWA) Study GuideCWA Study Guide and High-Quality Reference Book |
| 7" x 10" softcover book • 136 pages |
| Course 2231: Wireless Fundamentals • Radio fundamentals. Radio spectrum. • Digital radio: modems and modulation Course 2232: Mobile Communications • Cellular principles. Mobility and handoffs. • Digital voice. Mobile Internet Access. • The generations: 1G, 2G, 3G, 4G • The technologies: FDMA, TDMA, CDMA and OFDM • The systems: GSM, 1X, UMTS, HSPA and LTE Course 2233: Fixed Wireless • Wireless LANs, 802.11 standards, Wi-Fi, security • Bluetooth, WiMAX, point-to-point and satellites Contains all of the text and the main graphic from every lesson in all three CWA courses. |
| Get a professionally bound printed copy to enhance your learning! |
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| Available in hardcover, softcover and eBook on Amazon |
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Invest in yourself with the CTSME Certification Package!
Five internationally-recognized telecommunications and network certifications, a total of twenty‑five full‑length high‑quality online courses, TCO Subject Matter Expert credential, with unlimited repeats and no time limits.
CTSME is not only an investment in five telecom certifications, it is also a lifetime pass to Teracom's full library of online telecom courses: a valuable learning asset you can use for years to come.
Your investment is protected with a no‑questions‑asked, 30‑day 100% money‑back guarantee
Get up to speed on all major topics: telecom, datacom and networking, Voice over IP, SIP trunking and wireless, at your own pace. Master the fundamentals, technologies, jargon, buzzwords and most importantly, the underlying ideas ... and how it all fits together.
Plus, five Telecommunications Certification Organization (TCO) certifications, including the TCO Certified Telecommunications Subject Matter Expert credential to prove it!
Upgrade your skills – and your résumé – with this career-enhancing telecom training and certification today!
Join thousands of satisfied customers including the FBI Training Academy, US Marine Corps Communications School, US Army, Navy, Air Force and Coast Guard, CISA, DISA, DoJ NSD, NSA and CIA, IRS, FAA, DND, CRA, CRTC, RCMP, banks, power companies, police forces, manufacturers, government, local and regional telcos, broadband carriers, individuals, telecom planners and administrators, finance, tax and accounting personnel and many more from hundreds of companies.
Benefit from decades of knowledge, insight and experience distilled into clear lessons designed for non‑engineers, logically organized to build one concept on another... in plain English. Teracom's GSA Contract supplying this training to the US government reflects approved quality and value that you can depend on.
100% money-back guarantee
Full refund within 30 days
If for any reason you change your mind during the 30 days after purchase of online telecom training, you can get your money back. You have nothing to lose - and a marketable certification to gain! Get started now!
What You Get With The CTSME Certification Package
1. The most comprehensive, high-quality, up-to-date telecommunications training courses available.
You will get a solid foundation of structured knowledge with courses based on our famous instructor-led training courses, delivered in our trademark "telecom for non‑engineers" style. Cut through jargon to master the fundamentals, technologies, jargon and buzzwords… and how it all fits together.
With the CTSME package including the CTNS, CTA, CVA, and CWA Certification Packages, you get a total of 26 full-length, high-quality courses, that you can repeat as often as desired, with no expiration or time limits. Not only is this full preparation for the exams, it is also a lifetime pass to Teracom's full library of online training courses, a valuable asset you will benefit from many times.
2. The certification exams
Each course in each certification package has an associated exam, typically ten multiple-choice questions. You get unlimited repeats of exams - which means guaranteed to pass if you're willing to do the work.
3. CTNS, CTA, CVA and CWA certifications, plus a framed TCO CTSME Certificate
Completing the exams for each certification, you get a full-color TCO Certificate suitable for framing for each certification. It can be immediately printed on plain or textured paper on any color printer and framed by student as desired, with no shipping charges. It can also be attached to the electronic version of the student's CV.
Once you complete all four, you get a hand-signed and sealed, framed CTSME certificate sent to you, with free shipping in the lower 48 states and 10 Canadian provinces.
4. A personalized Letter of Reference / Letter of Introduction
You also receive a personalized Letter of Reference / Letter of Introduction explaining the courses you took and the knowledge you have, and inviting anyone you give it to to contact us as a reference... excellent addition to your CV.
5. Right to display the TCO logo
You'll have the right to display a high-resolution copy of the TCO logo on your résumé, business card, LinkedIn profile, web page, blog, or email signature.
6. TCO Certification Designation
Getting all four certifications, you are awarded the Certified Telecommunications Subject Matter Expert designation, and will be able to state that you:
- "are a Certified Telecommunications Subject Matter Expert",
- "hold a Certified Telecommunications Subject Matter Expert certification from the Telecommunications Certification Organization",
- are "certified as a Telecommunications Network Specialist by the Telecommunications Certification Organization",
- are a "Telecommunications Certification Organization (TCO) Certified Telecommunications Subject Matter Expert",
- are "TCO-Certified",
and may sign your name - "Richard Smith, CTSME," or "Jane Smith, Certified Telecommunications Subject Matter Expert"
7. A 30-day no-questions-asked 100% money-back guarantee.
If for any reason you change your mind, for 30 days after purchase you can get your money back. details
You have nothing to lose! – and a marketable skill to gain!
Benefits of Certification For Individuals
One benefit of TCO certification is differentiating yourself from the rest of the crowd when applying for a job or angling for a promotion.
The knowledge you gain taking Teracom's Online Courses, confirmed with TCO Certification, is foundational knowledge in telecommunications, IP, networking and wireless: fundamental concepts, mainstream technologies, jargon, buzzwords, and the underlying ideas - and how it all fits together.
This type of knowledge and preparation makes you an ideal candidate to hire or promote to a task, as you will be able to build on your knowledge base to quickly get up to speed and work on a particular project - then have the versatility to work on subsequent projects.
TCO Certification will help demonstrate you have this skill... a desirable thought to have in your potential manager's mind.
Benefits of Certification For Employers
Teracom certification packages are an extremely cost-effective way of implementing consistent, comprehensive telecommunications and network technology fundamentals training, ensuring that both existing resources and new hires are up to the same speed, with a common vocabulary, framework and knowledge base.
The course exams provide concrete measurements of competency in key knowledge areas.
Management can view reports on the progress and results of team members, and export results to Excel with the click of a button. These reports identify skills strengths and deficiencies, and are a demonstration of meeting managerial objectives of team building and return on investment.
Get this training for your whole team. The scalable myTeracom Learning Management System can register and manage all of your people through courses, exams and certificates.
For larger organizations, the courses and exams can also be licensed and deployed on your LMS.
Getting Your Certificate
Each course has a course exam, consisting of ten multiple-choice questions chosen at random from a pool and shuffled in order. Passing the course exams proves your knowledge of these topics and results in your certification.
Your Certificate and Letter of Reference / Letter of Introduction will be immediately available for download from your Dashboard in the myTeracom Learning Management System. You may also order a signed and sealed Certificate by airmail.
Teracom's exclusive Unlimited Plan allows you unlimited repeats courses and exams with no expiry – which means guaranteed to get your certificate if you're willing to learn, plus jump in and out of courses and refresh your knowledge anytime in the future.
Once you complete all four certifications, you get a framed, hand-signed and sealed CTSME certificate on acid-free paper sent to you with free shipping in the lower 48 states and 10 Canadian provinces.
Invest in yourself
Implement a major career-enhancing upgrade to your knowledge, or prepare for a job in the telecommunications business.
Get the knowledge you need
Understand telecom, datacom and networking, VoIP, SIP and wireless fundamentals, jargon, buzzwords, technologies and standard practices... and how it all fits together.
Benefit from decades of experience
with courses based on our famous instructor-led training, covering all major topics, right up to date, in clear lessons logically organized to deliver structured knowledge that lasts a lifetime.
Interactive lessons
Lessons rich with photographs, video and graphics make this self-paced learning enjoyable.
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Technical Level and Intended Audience
Our training has been taught to wide acclaim across North America since 1992 and is designed for the non-engineering professional needing an overview and update, and for those new to the business needing to get up to speed quickly on telecommunications, broadband, data communications, IP, MPLS, wireless, networking, Voice over IP (VoIP) phone systems, SIP and security.
Our emphasis is conveying the key concept-level knowledge in plain English - which you can't get reading trade magazines or talking to vendors. We put in place a solid, valuable and long-lasting understanding. It is our goal to bust the buzzwords, demystify the jargon, and cut through the double-talk to present a clear, cohesive picture.
Based on Teracom's proven instructor-led training courses developed and refined over twenty years providing training for organizations including AT&T, Verizon, Bell Canada, Intel, Microsoft, Cisco, Qualcomm, the CIA, NSA, IRS, FAA, US Army, Navy, Marines and Air Force and hundreds of others, Teracom online courses are top-notch, top-quality and right up to date with the topics and knowledge you need.
The no-hassle training solution
Teracom's high-quality online courses are delivered in Google Chrome browser on any Windows or mac desktop or laptop, iPad, android tablet or phone with an internet connection... to any number of people, anywhere, anytime.
Ideal for self-paced training, courses are divided into lessons. Stay on a lesson for as long as you like, and move to the next lesson then write the course exam only when ready.
Team training packages with group discount and management reporting from our Learning Management System are very popular.
With the Unlimited Plan, you can repeat exams as needed, and retake courses anytime in the future. There are no time limits or expiration dates. 30-day 100% money-back guarantee.
Register for a TCO Telecommunications Certification Package
Register for Online Telecom Courses
Telecommunications Certifications
